Shipping
Orders are processed within 1–3 business days (excluding weekends & holidays).
Once your order is shipped:
• You will receive a tracking number
• Delivery times depend on carrier (USPS, etc.)
Please ensure your shipping address is correct.
We are not responsible for:
• Incorrect addresses
• Missing apartment/unit numbers
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Important
Once your package is handed to the carrier:
• We are no longer in control or be responsible for delivery issues
• Please contact the carrier for tracking updates
To avoid missed deliveries:
• Monitor your tracking
• Be available at delivery time
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International Orders
Customers are responsible for:
• Duties
• Taxes
• Import fees
These are not controlled by Hot Tips Beauty.
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Returns & Exchanges
All sales are final.
We do not accept returns or exchanges.
Exceptions:
• Manufacturer defects only
• Must be reported within 7 days of delivery
• Include photo proof + packing slip
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💬 Questions?
Contact us anytime — we’re happy to help before you purchase 💖