Shipping Protection π
We offer optional Guide Shipping Protection at checkout for peace of mind.
If selected, your order is covered for:
β’ Lost packages
β’ Stolen deliveries
β’ Damaged items during transit
If you do not select protection, Hot Tips Beauty is not responsible for lost, stolen, or damaged packages once shipped.
Purchased Guide Shipping Protection?Β π File a claim here
βΈ»
Shipping
Orders are processed within 1β3 business days (excluding weekends & holidays).
Once your order is shipped:
β’ You will receive a tracking number
β’ Delivery times depend on carrier (USPS, etc.)
Please ensure your shipping address is correct.
We are not responsible for:
β’ Incorrect addresses
β’ Missing apartment/unit numbers
βΈ»
Important
Once your package is handed to the carrier:
β’ We are no longer responsible for delivery issues
β’ Please contact the carrier for tracking updates
To avoid missed deliveries:
β’ Monitor your tracking
β’ Be available at delivery time
βΈ»
International Orders
Customers are responsible for:
β’ Duties
β’ Taxes
β’ Import fees
These are not controlled by Hot Tips Beauty.
βΈ»
Returns & Exchanges
All sales are final.
We do not accept returns or exchanges.
Exceptions:
β’ Manufacturer defects only
β’ Must be reported within 7 days of delivery
β’ Include photo proof + packing slip
βΈ»
π¬ Questions?
Contact us anytime β weβre happy to help before you purchase π